Right to withdraw from contract

Sample instructions for consumers regarding the right to withdraw from contract and sample form for consumers' withdrawal from contract

 

 

Sample instructions regarding the right to withdraw from contract

 

1.         Right to Withdraw from Contract

 

1.1       You are entitled to withdraw from this Contract without stating a reason within 14 days.

 

1.2       You are entitled to withdraw from the Contract without stating a reason within 14 days from the day following the day when you or a third party designated by you (other than the carrier) accept the goods.

 

If you have concluded a contract for several types of goods or delivery of several parts, you are entitled to withdraw from the Contract without stating a reason within 14 days from the day following the day when you or a third party designated by you (other than the carrier) accept the last delivery of the goods.

 

1.3       To exercise the right to withdraw from the Contract, you have to send a notice of your withdrawal from this Contract to PLASTIA s.r.o., place of business Žďárská 313, 592 14 Nové Veselí / Na Pankráci 1062/58, Nusle, 140 00 Prague 4, fax: +420 566 667 005, e-mail: eshop@plastia.eu, in the form of a unilateral legal action (e.g. by letter sent via a postal service provider, by fax or e-mail). You can but are not obliged to use the attached sample form for withdrawal from contract.

 

1.4       In order to comply with the time limit for withdrawal from this Contract, send the withdrawal from the Contract before the relevant time limit expires.

 

 

2.         Consequences of Withdrawing from the Contract

 

2.1       If you withdraw from this Contract, we will refund all payments received from you, including the cost of delivery (except for additional expenses resulting from a method of delivery selected by you other than the cheapest method of standard delivery offered by us) without undue delay but no later than within 14 days from the day of delivery of your notice of withdraw from the Contract. The refund will be issued using the same method of payment that you used to make the initial transaction unless you have expressly specified otherwise. In any case, you will not incur any additional expenses in this regard.

We will issue the refund once we receive the returned goods or you provide proof that you have sent the goods back, whichever comes first.

 

2.2       Send the goods back or return the goods in person without undue delay but no later than within 14 days from the day when you withdrew from this Contract to PLASTIA s.r.o., place of business Žďárská 313, 592 14 Nové Veselí. The time limit shall be deemed to have been observed if you send the goods back to us before the expiry of the 14-day time limit.

 

You will bear direct expenses associated with the return of the goods.

If the goods cannot be returned by regular post due to their nature, you will bear direct expenses associated with the return of the goods. The maximum estimated expenses are CZK 3,000.

 

You will be responsible only for the reduction of the value of the goods that result from handling of such goods in a manner other than is necessary to become familiar with the nature and properties of the goods, including their functionality.


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